Privacy Policy

Last updated: 20 August 2026

1. Who we are

BusinessToolHub is an online resource providing free business, tax, payroll, employment and other calculators and information.

This website, https://businesstoolhub.co.uk, is owned and operated by N & M Services, a partnership.

For the purposes of applicable UK data protection legislation, N & M Services is responsible for personal information collected through this website.

If you have any questions about this Privacy Policy or how your information is handled, please contact us using our Contact Page.

2. The information we collect

BusinessToolHub is designed to collect as little personal information as possible.

Depending on how you use the website, we may process the following information:

Information you provide to us

If you contact us using our contact form, you may provide information such as:

• Your name
• Your email address
• Any other information you include in your message

We use this information only to respond to your enquiry or deal with the matter you have contacted us about.

Technical and usage information

When you visit BusinessToolHub, certain technical and usage information may be collected automatically. This may include:

• Your IP address
• Browser type and version
• Device and operating system information
• Pages visited
• Time spent on pages
• How you interact with the website
• Referring websites or links
• General location information, such as country or region

This information may be collected through our hosting provider, security systems, analytics tools and other technologies used to understand and improve the website.

3. Calculator information

BusinessToolHub provides calculators covering areas such as tax, payroll, VAT, employment and other business-related subjects.

Information entered into our calculators is processed to provide the calculation or result you have requested.

We do not intentionally store the figures you enter into our calculators or the results generated by them.

We do not create user accounts, profiles or personal records based on calculator use.

Please note that some technical information about your visit to the website may still be collected through analytics, cookies or similar technologies, as explained elsewhere in this Privacy Policy and our Cookie Policy.

4. Contact forms

If you choose to contact us using the contact form on BusinessToolHub, we will process the information you provide so that we can respond to your enquiry.

We do not currently use contact form submissions to automatically add you to a mailing list, newsletter, marketing database or customer relationship management system.

Please avoid including sensitive personal information in your message unless it is necessary for your enquiry.

5. How and why we use your information

We may process personal information for the following purposes:

• To respond to enquiries submitted through our contact form
• To operate, maintain and secure the website
• To understand how visitors use the website
• To identify and fix technical problems
• To improve our calculators, content and user experience
• To protect the website against security threats, abuse and fraudulent activity
• Where applicable, to display and measure advertising

The ICO requires organisations to explain both why they process personal data and the lawful basis they rely on for doing so.

6. Our lawful basis for processing

Depending on how we use your information, we may rely on one or more of the following lawful bases under UK data protection law:

Legitimate interests

We may process limited personal and technical information where this is necessary for our legitimate interests in operating, securing, maintaining and improving BusinessToolHub.

For example, this may include:

• Maintaining website security
• Understanding how visitors use the website
• Identifying technical problems
• Improving the performance and usability of our calculators and content

Where we rely on legitimate interests, we will consider your rights and interests and will not process information in a way that unfairly overrides them.

Consent

Where required by law, we will ask for your consent before using non-essential cookies or similar technologies.

You can change or withdraw your cookie preferences at any time using the cookie settings available on the website.

Responding to enquiries

When you contact us, we process the information you provide in order to respond to your enquiry and communicate with you.

7. Analytics and website monitoring

We use tools to help us understand how visitors use BusinessToolHub and identify ways to improve the website.

These may include:

Google Analytics

Google Analytics may collect information about how visitors use the website, such as pages visited, interactions, device information and general usage patterns.

Google Tag Manager

Google Tag Manager may be used to manage website tags and technologies, including analytics and other services.

Google Tag Manager itself is a tag management system, but tags deployed through it may collect information depending on the services configured.

Microsoft Clarity

We use Microsoft Clarity to help us understand how visitors interact with BusinessToolHub.

Microsoft Clarity may provide features such as:

• Usage analytics
• Heatmaps
• Session recordings
• Information about clicks, scrolling and navigation

This helps us identify usability issues and improve the website.

Where consent is required for these technologies, they will be controlled through our cookie consent system.

8. Advertising

BusinessToolHub may display advertising through third-party advertising providers, including Google AdSense.

Where advertising services are active, those providers may use cookies or similar technologies to:

• Display advertising
• Measure advertising performance
• Limit the number of times an advert is shown
• Help make advertising more relevant

Where required by law, non-essential advertising technologies will only be activated in accordance with your cookie preferences.

Further information about the specific cookies and technologies used will be provided in our Cookie Policy and through our cookie consent system.

9. Cookies and similar technologies

Cookies are small text files that may be placed on your device when you visit a website.

We may use:

• Strictly necessary cookies — required for the website to operate properly
• Analytics cookies — to help us understand how visitors use the website
• Functional cookies — to remember certain preferences
• Advertising cookies — where advertising services are active

The ICO states that users must be given clear information about cookies and that consent is generally required for non-essential cookies and similar technologies.

You can find more detailed information in our Cookie Policy.

10. Who we may share information with

We do not sell your personal information.

However, information may be processed by carefully selected third parties where necessary to operate and provide the website.

These may include:

• Our website hosting and infrastructure providers
• Website security and maintenance providers
• Analytics providers, including Google and Microsoft
• Advertising providers, where advertising is active
• Technology providers that help us operate the website

Some of these providers may process information outside the United Kingdom.

Where personal information is transferred internationally, the relevant provider is responsible for implementing appropriate safeguards where required under applicable data protection law.

11. How long we keep your information

We will only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

For example:

• Contact enquiries may be retained for as long as necessary to respond to and deal with the enquiry
• Technical and security information may be retained for an appropriate period to maintain website security and investigate technical issues
• Information collected through analytics or advertising technologies may be retained in accordance with the settings and retention policies of the relevant service provider

When information is no longer required, we will delete it or anonymise it where appropriate.

12. Keeping your information secure

We take reasonable technical and organisational measures to help protect the information processed through BusinessToolHub.

These measures may include:

• Secure website hosting
• Security and malware protection
• Access controls
• Software updates
• Website monitoring
• Other reasonable measures designed to protect against unauthorised access, loss or misuse

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

13. Your rights

Depending on how and why we process your personal information, you may have rights under UK data protection law.

These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information in certain circumstances
• Request that processing of your information is restricted
• Object to certain types of processing
• Request the transfer of certain information to another organisation
• Withdraw consent where we rely on your consent

If you would like to exercise any of these rights, please contact us using our Contact Page.

The ICO identifies these rights, together with the right to complain to the relevant supervisory authority, as information that should be provided in a privacy notice.

14. The right to object

Where we process your personal information on the basis of our legitimate interests, you have the right to object to that processing in certain circumstances.

If you wish to object, please contact us using our Contact Page.

15. Complaints

We would appreciate the opportunity to resolve any concerns you may have about how your information is handled.

However, you also have the right to make a complaint to the UK's data protection regulator:

Information Commissioner's Office (ICO)

Further information about making a complaint is available on the ICO's website.

16. Children's privacy

BusinessToolHub is not specifically designed for children.

We do not knowingly collect personal information from children through user accounts or calculator submissions.

If you believe that a child has provided us with personal information without appropriate consent, please contact us and we will take appropriate steps to review the information.

17. Automated decision-making

BusinessToolHub does not use personal information to make solely automated decisions that have legal or similarly significant effects on individuals.

Our calculators automatically process the figures entered by users to produce results. However, these calculations are informational tools and are not used by us to make decisions about you.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to the website
• New calculators or services
• Changes to the technology we use
• Changes to applicable laws or regulations

The latest version will always be published on this page, together with the date it was last updated.

19. Contact us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the BusinessToolHub Contact Page.